Tips, tricks & other helpful hints: Recalling a Message

Have you ever hit the Send button to soon on a message or as soon as you hit Send you realize that a vital piece of information is missing from the message. It would sure be nice to recall that message.

Recalling a sent message can be done by:
1. Opening the "Sent Items" folder.
2. Opening the sent message.
3. On the "Message" tab in the "Move" section, click the arrow to the right of the "Actions" button.
4. Select "Recall This Message."
5. In the "Recall This Message" dialog box choose whether you wish to "delete unread copies of the message only" or "delete unread copies of the message and replace it with a new message." Also, decide if you would like to be notified about the success or failure of the recall attempt. I recommend doing this so you are more certain on what information people have received.
6. Click "OK."
7. If you chose to be notified about the success or failure of the recall, you should receive notification about that shortly after clicking "OK."
8. Make the necessary changes to your message and send it. If you have selected "Delete unread copies and replace with a new message," then a window to edit your message will automatically open.

NOTE: Only UNread copies of the message will be recalled.

These instructions can also be found in SharePoint > Software Users Group > Shared Documents > Outlook-Office 365 Folder > Recalling a Sent Message