CASTech Support Digest
To request computer assistance please visit https://go.unl.edu/fixmypc and follow the instructions. Provide dates/times you are available for us to assist you. The more detail you send us, the better prepared we will be to assist you. The Tech Person assigned to your area will be notified instantly via our online ticketing system.
You can also email the departmental support email address assigned to your area:
ADVS/ANTH - oldfathersupport@unl.edu
Dean’s Office - oldfathersupport@unl.edu
BIOS - mantersupport@unl.edu
BOSR - bentonsupport@unl.edu
CRS – artscisupport@unl.edu
COMM – artscisupport@unl.edu
EAS - besseysupport@unl.edu
ETHN - artscisupport@unl.edu
Global & Judaic Studies - artscisupport@unl.edu
CGPS - artscisupport@unl.edu
GEOG – artscisupport@unl.edu
ENGL/PIESL - andrewssupport@unl.edu
HIST - histtech@unl.edu
MATH - mathtech@unl.edu
MODL/POLS - oldfathersupport@unl.edu
PHIL – artscisupport@unl.edu
PSYCH - psycpchelp@unl.edu
REACH Lab - bentonsupport@unl.edu
SOC - soctech@unl.edu
WGS - artscisupport@unl.edu
Find out who your Support Person is, services we offer, and updates/tips at the CASTech Webpage!
CAS wants you to know…
Protect Sensitive Data: Could there be personally identifiable information stored on your UNL computer? Check out the UNL Social Security Number Usage Policy. CASTech can give you access to a program called Identity Finder which can scan your computer and find, encrypt, or securely erase all PII data. Ask us about it!
WiFi Changes: The OneIT initiative is taking steps towards setting up universal WiFi access points for all University of Nebraska campuses. Soon the commonly used UNL-Air, UNL-Air-E and many others will be replaced by NU-Connect and Eduroam. The overall goal of these changes is to make accessing WiFi universal across all campuses.
Find out more about how to access these new WiFi connections at the ITS WiFi webpage.
Printing Service Changes: INK Printing Services are no longer available. UNL is now using a print service called Wepa Printing Service. Learn about Wepa Printing on the ITS Print IT webpage.
Resources/Instructional Documentation
· University Hardware Purchasing Standards
· INK transitioning to Wepa Printing Service
· How to Connect to UNL WiFi - NU-Connect/Eduroam
· Compromised Account Instructions
· Safe Computer Practices
· End User Spam Report' Emails & How to utilize them
· Blackboard to Canvas Term Translation
· University of Nebraska's Qualys browser-check website
· Office 365 Resources
· Antivirus Download
· Box Frequently Asked Questions
Do you have suggestions for the CAS tech support team? We are ready to listen!
Please e-mail Drashti Bhatt – drashti@unl.edu