Bits & Bytes: Guo aims to develop smart tech for household objects

Husker ingenuity powers improved customer response time for ALLO Fiber

Erik Konnath (right) talks with members of the ALLO team, Ed Jarrett and Jon McHenry (in yellow T-shirt) as they discuss the project. In the background from left are Design Studio team members Samual Rangira, Sophie Hellebusch, Sophie Hill and Hannah PokhFive University of Nebraska–Lincoln students from the Jeffrey S. Raikes School of Computer Science and Management spent the past eight months creating an automated customer complaint resolution system for ALLO Fiber, the fast-growing fiber optics communications provider. Continue reading…

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Originally published May 31, 2023 - Submit an Item