Active Listening
Presented by Liz Banset
Learning and Development Coordinator
Office of Research and Economic Development
Most of us take our ability to listen for granted – something we do without thinking. We listen to obtain information, to learn, to understand and to enjoy. How well we listen has a major impact on job effectiveness and on the quality of our relationships with others, but we rarely take the time to hone our listening skills.
This workshop introduces strategies for practicing "active listening" – making a conscious effort not only to hear the words others are saying but, more importantly, to understand the complete message they are sending.
This workshop illustrates how active listening can enhance professional relationships and job performance for anyone who needs to take in and recall information shared by others – clients, supervisors, colleagues, friends or family. By becoming a better listener, you will improve your productivity as well as your ability to influence, persuade and negotiate. What's more, you'll lessen the risk of conflict and misunderstandings.
This high-energy workshop will help you develop active listening skills through fun, interactive exercises. By the end of the session, you will be able to
• Understand the critical difference between active and passive listening behaviors
• Recognize the power of active listening
• Overcome some of the barriers to active listening
• Practice some proven strategies for listening more effectively
Watch for the registration link to this free Workshop in an Eventbrite announcement.