Under the supervision of the Checkout Room manager, CoJMC Checkout Room assistants provide customer service and support to CoJMC students faculty and staff.
Responsibilities:
> Equipment check in and checkout, equipment disinfecting when needed.
> Process equipment returns according to established procedures, making sure all items are in the kit, and seeing equipment is shelved appropriately.
> Corresponding with students via checkout room provided text and email account, in addition to corresponding in person or via Zoom.
> Process equipment returns according to established procedures, making sure all items are in the kit, that students are informed of missing items, and seeing equipment is shelved appropriately.
> Appropriately apply and collect late fees and fines.
> Provide all students, faculty and staff with a positive customer experience through fair, friendly and courteous service.
> Understand and equitably apply checkout room policies and procedures.
> Redirect to appropriate source, or answer questions by knowledge or escalating when appropriately.
> Assist with equipment inventory.
> Maintain checkout room operations by following policies and procedures and reporting needed changes.
> Maintain a safe and clean working environment.
> Assist in refresh of podcast studio configuration as per given instructions.
> Other duties as assigned.
Qualifications:
> Must be enrolled in one of the majors at the College of Journalism and Mass Communications.
> Excellent customer service skills.
> Excellent communication skills.
> Basic math skills.
> Attention to detail.
> Knowledge of the basic operations of audio and video equipment including DSLR cameras, video cameras, tripods and lights.
Primary Interactions:
> CoJMC Students
> CoJMC Faculty/Staff
*Hours per week: 10-15 with some flexibility; paid position; four (4) open positions.
Please submit your resume by going to:
https://form.jotform.com/80235082340143. Application deadline: September 5, 2021.
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